About Us
One of the leading BPO, BPM and Call Center service providers in India.
Based out of Bangalore, Cimmons offers solutions spanning marketing to customer care. We pride ourselves on delivering excellent and immediate solutions in every customer support environment — from telesales and inbound/outbound support to email, chat and net promoter surveys.
Our guiding principle is People First. We provide our employees the opportunity to express their talent, passion and commitment to excellence — because an employee-first factor eventually leads to a customer-first factor.
Discover MoreFrom marketing to customer care — solutions across every channel.
Inbound Support
Telesales, inbound call center support and customer care that resolve queries the moment they arrive.
Outbound Campaigns
Proactive outbound calling, lead generation and net promoter surveys that grow your business.
Email & Chat
Non-voice email and live chat support keeping your customers connected across every channel.
24/7 Availability
A 365-days, 24/7 window service supporting B2C, B2B, G2C and international clients alike.
Excellent, immediate solutions — built on trust and technology.
Employee-First Culture
We believe an employee-first factor eventually leads to a customer-first factor — giving our people the room to express their talent, passion, and commitment to excellence.
ISO Certified Operations
Cimmons holds ISO 9001:2015 and ISMS 27001:2013 certifications, ensuring quality management and information security across every engagement.
Every Business Model
We serve B2C, B2B and G2C business models with dedicated teams tuned to the demands of each, including international clients.
Always On, 365 Days
A round-the-clock, 24/7 window service means your customers are never left waiting — any day of the year.
Our Vision
To become the pioneer in providing the best customer experience using cutting-edge technology — thereby meeting our customer’s needs with the utmost sincerity and satisfaction.
Our Mission
To be the one-stop shop for customer service and data analytics — with our primary focus always on customer satisfaction and effective solutions.
