Privacy Policy
Last updated: January 2026. This policy explains what we collect, why, and the choices you have.
Who we are
Cimmons Integrated Services (“Cimmons”, “we”, “us”) is a BPO and call center company based in Bengaluru, India. If you have any question about this policy or the data we hold, write to us at connect@cimmons.in.
What we collect
When you fill in an enquiry form, request a quote or email us, we collect the details you choose to give — typically your name, company, phone number, email address and the message itself. If you apply for a role, we also handle the information in your CV. Our website records basic, non-identifying analytics such as which pages are visited, so we can see what’s useful and what isn’t.
How we use it
We use your information for one thing: to respond to you and to run the service you asked about. That means replying to enquiries, preparing proposals, delivering the support work we’re contracted for, and — where you’ve applied for a job — assessing your application. We do not sell your data, and we don’t send marketing you didn’t ask for.
Data handled on behalf of clients
As a BPO provider, we process customer data belonging to our clients under their instructions. In those engagements the client is the data controller and we act as the processor, within the access controls, retention terms and compliance standards agreed in the contract. We treat that data as strictly confidential.
How we protect it
We use access controls, secure systems and staff training to keep information safe, and we only keep it for as long as we need it for the purpose it was given. No system is perfectly secure, but we take the responsibility seriously and review our practices regularly.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email connect@cimmons.in and we’ll act on your request. If we ever change this policy, the updated version will live on this page.